Terms of service

Welcome to Fashion Avenue. By accessing or using our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service. Please read them carefully before making a purchase.

1. General Conditions

·          By using our website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or legal guardian.

·          We reserve the right to refuse service to anyone at any time for any reason.

·          We may update, modify, or replace any part of these Terms of Service at our discretion.

·          Your continued use of the website after any changes means that you accept the updated terms.

2. Products & Pricing

·          All products are subject to availability.

·          We reserve the right to modify, update, or discontinue any product without prior notice.

·          Product prices may change without prior notice.

·          We make reasonable efforts to display product images, colors, sizes, and descriptions accurately. However, slight variations may occur due to screen settings, lighting, or manufacturing differences.

·          In case of an obvious pricing or product information error, we reserve the right to correct the error or cancel the affected order.

3. Orders & Payments

·          By placing an order, you agree to provide accurate, complete, and up-to-date information.

·          We reserve the right to accept, reject, or cancel any order at our discretion.

·          Orders may be cancelled if suspicious, fraudulent, or unauthorized activity is detected.

·          Fashion Avenue may offer Cash on Delivery (COD) on eligible orders and locations.

·          COD orders may require confirmation through a phone call or message before dispatch.

·          Failure to confirm an order may result in cancellation.

4. Shipping & Delivery

·          Delivery timelines provided on our website are estimates and may vary depending on your location.

·          Delays may occur due to courier issues, weather conditions, public holidays, or other circumstances beyond our control.

·          Fashion Avenue is not responsible for delays caused by third-party courier or delivery services.

·          Customers are responsible for providing accurate shipping and contact information.

·          Additional charges may apply if an order needs to be re-shipped due to incorrect or incomplete customer information.

5. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are handled according to our Return and Refund Policy and Return and Exchange Policy.

By placing an order with Fashion Avenue, you agree to the terms and conditions outlined in these policies.

6. Intellectual Property

All content available on this website, including but not limited to:

·          Brand Name

·          Logo

·          Product Images

·          Product Descriptions

·          Text

·          Graphics

·          Website Design

·          Other Visual Content

is owned by or licensed to Fashion Avenue and is protected under applicable intellectual property laws.

Unauthorized copying, reproduction, modification, distribution, or use of our content is prohibited without prior written permission.

7. Prohibited Activities

You agree not to use our website for:

·          Any unlawful or fraudulent purpose

·          Attempting to gain unauthorized access to our website or systems

·          Interfering with website security or functionality

·          Providing false or misleading information

·          Placing fraudulent or unauthorized orders

·          Copying or reproducing website content without permission

8. Limitation of Liability

To the extent permitted by applicable law, Fashion Avenue shall not be liable for:

·          Indirect or consequential losses

·          Losses resulting from misuse of products

·          Delays caused by third-party delivery services

·          Temporary website interruptions or technical issues

·          Events beyond our reasonable control

Our liability, where applicable, will not exceed the amount paid for the specific product or order giving rise to the claim.

9. Governing Law & Jurisdiction

These Terms of Service are governed by the laws of India.

Any disputes arising from or relating to these Terms or your use of the website shall be subject to the jurisdiction of the courts in Hyderabad, Telangana, India.

10. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes will be posted on this page. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.

11. Contact Information

For any questions or concerns regarding these Terms of Service, please contact us:

Store: Fashion Avenue
Phone: +91 8527092904
Email: support@fashionavenue.in

Address:
Secunderabad Railway Station Road, Bhoiguda
Hyderabad, Telangana – 500003
India

Customer Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)