Privacy policy
At Fashion Avenue, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or place an order with us.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
a) Personal Information
When you place an order, we may collect:
· Full Name
· Phone Number
· Email Address
· Billing Address
· Shipping Address
· Order details
b) Non-Personal Information
When you visit our website, we may automatically collect:
· IP Address
· Browser Type
· Device Information
· Pages Visited
· Cookies and Usage Data
This information helps us improve our website and provide a better shopping experience.
2. How We Use Your Information
We may use your information to:
· Process and deliver your orders
· Confirm orders through phone calls or messages
· Provide customer support
· Send order and shipping updates
· Handle returns, exchanges, and refunds
· Improve our website and customer experience
· Prevent fraud and maintain website security
· Send promotional offers and marketing communications where permitted
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
· Remember your preferences
· Understand website traffic
· Improve website performance
· Provide a better shopping experience
You can disable cookies through your browser settings. However, some website features may not work properly if cookies are disabled.
4. Sharing of Information
We respect your privacy and do not sell, rent, or trade your personal information.
We may share necessary information with trusted third parties, including:
· Shipping and delivery partners
· Order confirmation and logistics partners
· Website and technology service providers
· Legal or government authorities when required by law
These parties may only use your information as necessary to provide their services or comply with legal requirements.
5. Data Security
We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security of your information.
6. Your Rights
You may have the right to:
· Access the personal information we hold about you
· Request correction of inaccurate information
· Request deletion of your personal information where applicable
· Opt out of promotional or marketing communications
To exercise these rights, please contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites or services. Fashion Avenue is not responsible for the privacy practices, security, or content of these third-party websites.
We recommend reviewing their respective privacy policies before providing personal information.
8. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children without appropriate parental or legal guardian involvement.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, or legal requirements.
Any updates will be posted on this page. We encourage you to review this policy periodically.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact us:
Store: Fashion Avenue
Phone: +91 8527092904
Email: support@fashionavenue.in
Address:
Secunderabad Railway Station Road, Bhoiguda
Hyderabad, Telangana – 500003
India
Customer Support Hours: Monday – Saturday, 10:00 AM – 7:00 PM (IST)